A road safety platform for learner drivers

Roundtrip is the official digital logbook in NSW and, as PlatesPlus, in Tasmania. Built on over a decade of road safety research, it is delivered as a fully managed, white-labelled service for state and territory transport agencies.

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A fully managed service

We deliver and operate the complete service, from native apps to front-line support, so your team can focus on GDL policy and program outcomes rather than day-to-day app management.

Migration and onboarding

We manage the transition from your existing logbook arrangements, including data migration, so learners keep their progress and history.

iOS and Android apps

Native apps, white-labelled to your agency's brand and configured to your jurisdiction's GDL requirements.

Learner and supervisor support

Front-line support by local phone and email, including extended hours across evenings and weekends when learners practise most.

Maintenance and updates

Ongoing monitoring, fixes and enhancements to keep the apps current, compliant and secure.

Reporting

Monthly reporting in agreed formats, covering learner trends, trip data and engagement to help inform policy.

Product roadmap

Access to new features as they are released across jurisdictions, and input into what we build next.

Designed around GDL outcomes

The Graduated Driver Licensing program exists to produce safer drivers. Each feature in Roundtrip is designed to broaden the range of conditions learners experience before they are licensed.

Automatic trip recording

Start and end times, locations, weather, and day or night conditions are captured automatically, giving accurate records while reducing the logging burden on learners and supervisors.

Practice suggestions

The app analyses each learner's history to identify gaps in experience, such as night driving, wet conditions or unsealed roads, and prompts practice in those areas before the test.

Driving summary

A breakdown of conditions, road types and times gives learners and supervisors a clear view of the breadth of experience, not just total hours.

Structured learning goals

Progressive learning levels, supported by text, images and video, guide learners from foundational skills to advanced driving competencies.

Agency messaging

Deliver targeted in-app road safety messages by location, milestone or campaign, directly from your agency.

Proven transitions from existing systems

We have replaced existing logbook arrangements in two jurisdictions, including a consolidation of multiple third-party apps, without disruption to learners, supervisors or testing centres.

Case Study · NSW

NSW Government

Transport for NSW chose Roundtrip as the single official app to replace multiple fragmented third-party apps. We consolidated and migrated complex datasets, preserving every learner's progress with no disruption during the transition.

Multi-app consolidation

Data migration

TfNSW integration

Case Study · Tasmania

Tasmanian Government

In 2023, we deployed PlatesPlus, a white-labelled version of Roundtrip, to replace Tasmania's legacy solution. Learners updated their existing app and kept their account, data and history, with no disruption to any stakeholder.

White-label deployment

GDL customisation

Zero disruption

The research behind Roundtrip

Roundtrip began as a PhD research project at Queensland University of Technology, investigating how behavioural design can support safer driving among young people. We have since published peer-reviewed research with leading driver safety researchers on learner driving exposure, logbook effectiveness, and how digital tools can support safer outcomes rather than simply record compliance.

Research findings directly inform the app's features, which are designed to broaden the range of conditions learners experience before they are licensed.

10+Years of research informing app features

6+Peer-reviewed road safety publications

Selected Publications

The driving exposure of learner drivers in NSW: Insight from a smartphone app — Scott-Parker, Fitz-Walter & Ti (2018), Australasian Road Safety Conference
Driven to drive? Gamification and learner driver behaviour — Fitz-Walter, Johnson, Wyeth, Tjondronegoro & Scott-Parker (2017), Computers in Human Behavior, 71, 586–595

Security, privacy and compliance

Learner data is sensitive, and we treat it that way. Roundtrip is built and operated to meet the security, privacy and data residency obligations that apply to government services.

Certified security practices

We hold SMB1001 Gold certification, and our information security and risk management frameworks are aligned to ISO 27001 principles.

Certified infrastructure

Roundtrip runs on Google Cloud and Firebase, which hold ISO 27001, ISO 27017, ISO 27018 and SOC 2 certification covering the hosting platform.

Reliability

Serverless infrastructure scales automatically with demand, backed by Google's 99.99% monthly uptime service level agreement.

Australian data residency

Learner, supervisor and instructor records, including driving sessions, licence details, logbook records and backups, are held in Google Cloud Firestore in the Sydney region, with regional isolation.

Backups and device sync

Learner data is backed up daily and synced securely across devices, so records are protected and families sharing an account always see up-to-date progress.

Data ownership and continuity

Your agency owns its data. Access and export arrangements are agreed up front, so you can move to another provider if you ever choose to.

Adopted by learners and supervisors

Roundtrip is used widely by learners and supervisors, with a 4.7 star rating from more than 1,200 reviews on the iOS App Store.

★★★★★

Makes every aspect of filling out a logbook SO easy. Takes 20 seconds to log a drive and allows you to tap and go before driving. Includes options to log Safer Drivers Course and the 3 for 1 lesson hours. Made the process a million times less stressful.

jeorgaret

★★★★★

It breaks down your day and night hours, and has learning goals you need to pass to help yourself become a better and safer driver. Overall I'm very happy and satisfied with this app.

MolRobMc

★★★★★

I've been using the app for a year for my daughter getting her learners permit. Absolutely brilliant, super easy to use, and when needed — very rare — amazing support. So much easier than a manual logbook. Highly highly recommend.

Derek M1234

Discuss Roundtrip for your jurisdiction

If your agency is reviewing learner logbook arrangements, we can provide a briefing, a product demonstration, and security and privacy documentation to support your evaluation.

Thanks! We'll be in touch soon.